Shipping policy

Standard Orders: Orders are processed within 1-2 business days. We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events, peak shopping days, and holidays. We do not ship on Saturdays or Sundays.  Below are the estimated shipping times once your order has been processed.

USA products: 2 - 5 business days
Overseas products: 5 - 8 business days 
Overseas products: 5 - 10 business days

Tracking Your Order:  Once your order is successfully packed for shipment, you will receive an email notification with your tracking number.

Where we ship to:

• Customers within the United States and U.S. territories
• Including P.O. Boxes. 
• All US Military bases, APO/FPO
• Puerto Rico, Guam, and U.S. Virgin Islands.

Carrier Contact Numbers:

• USPS: 1-800-275-8777
• International USPS: 1-800-222-1811
• FedEx: 1-800-463-3339
• UPS: 1-800-742-5877

Kate & Court is not responsible for:

• Delays with USPS, UPS, or FedEx
• If a package is shipped back to us due to an incorrectly entered address or undeliverable address.
  
• Lost, damaged, or packages marked as delivered. To file a claim with the carrier, please click the following links: 

• USPS Claims Support
• FedEx Claims Support
• UPS Claims Support

If you have any questions or concerns, please contact us at customercare@kateandcourt.com